Right of withdrawal of the customer as a consumer:
Right of withdrawal for consumers
Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
The goods must be returned in perfect condition, unworn and in the original packaging. Likewise, the blombe must not be removed from the clothing, or the label.
To exercise your right of withdrawal, you must send us
Great Cases & Toy's GbR
D. Geschke and B. Dapprich
Oberstrasse 110
44892 Bochum
E-Mail: gc-toys@gmx.de
Phone: +491512/7562393 | +49173/5431737
by means of a clear declaration (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.
You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website info@alpenzwirn.com. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, except for the additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us, without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
§7 Cancellation form
Cancellation form
If you want to revoke the contract, please fill out this form and attach it to the package.
To :
Great Cases & Toy's GbR
D. Geschke and B. Dapprich
Oberstrasse 110
44892 Bochum
E-Mail: gc-toys@gmx.de
Phone: +491512/7562393 | +49173/5431737
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of consumer(s)
_____________________________________________________
Reason for return
_____________________________________________________
Signature of the consumer(s) (only in case of notification on paper)
__________________
Date
__________________
(*) Delete where inapplicable.
§8 Warranty
The legal warranty regulations apply.
§9 Contract language
The contract language is exclusively German.
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§10 Customer service
Our customer service for questions, complaints and objections is available on weekdays from
10:00 o'clock to 17:00 o'clock under
e-mail: gc-toys@gmx.de
phone: +491512/7562393 | +49173/5431737
at your disposal